GTC
GENERAL TERMS AND CONDITIONS (GCF)
Effective: from 20 February 2026 until revoked
The present General Terms and Conditions (hereinafter referred to as "GTC") contain the terms and conditions for the use of web development, maintenance, marketing and artificial intelligence based services provided by Horváth Márton - Webdesign und Webentwicklung (hereinafter referred to as "Service Provider") through the website https://digiosveny.hu (hereinafter referred to as "Website").
ATTENTION: By submitting an order and using the services of the Website (including the AI Chatbot), the Customer/User declares that he/she has read, understood and agrees to be bound by these GTC.
1. DETAILS OF THE SERVICE PROVIDER
Name: Horváth Márton - Web design and web development
Address and Mailing Address: Wallstraße 37, 55122 Mainz, Germany
Tax number: 26/073/61637 (tax office Mainz)
VAT IDN (Community tax number): under application
Registration authority: Stadtverwaltung Mainz (Gewerbeanmeldung) / Finanzamt Mainz
Chamber membership: IHK für Rheinhessen (Chamber of Industry and Commerce)
Main activities: Web design and development
E-mail address: hello@digiosveny.hu
Phone number: +49 177 2256397
Hosting provider: HOSTINGER operations, UAB (Lithuania)
2. THE SUBJECT AND NATURE OF THE CONTRACT (SPECIFIC SERVICE)
2.1 The Service Provider shall undertake the creation, acceleration, marketing copywriting and integration of AI-based solutions of customized websites according to the Customer's needs within the framework of a contract.
2.2 The parties stipulate that the significant product (website, source code, graphics, text) is not a prefabricated product, but an intellectual creation produced on the instructions of the Customer at his request.
3. USE OF DIGITAL TOOLS AND AI TECHNOLOGIES
The Service Provider uses the latest technologies to provide services and improve the user experience. The User of the Website easily accepts the following tools:
3.1 Artificial Intelligence (AI) Chatbot - Aminos.ai
AI Act Disclaimer: In accordance with the European Parliament and the Council Regulation on Artificial Intelligence (AI Act), in the chat window available on the Website, you are communicating with an artificial intelligence-based software (bot), not a live person.
Disclaimer: The answers provided by the AI chatbot (Aminos.ai) are for information purposes only. Due to the nature of the technology, inaccuracies or „hallucinations” may occur. The Service Provider is not liable for any business decisions or damages based on the answers provided by AI. Only a signed quote sent by email from the Service Provider shall constitute a formal offer.
Data processing: the content of conversations may be recorded by the system for quality assurance purposes. Please do not share sensitive personal data (e.g. credit card details, passwords) in the chat interface.
3.2. Behaviour Analysis and Heat Maps - Microsoft Clarity
Operation:
The Website uses Microsoft's Clarity system, which records how you use the site (heat maps, session replays). This helps us to fix bugs and optimise the user experience.
Data: the data are pseudonymised in accordance with Clarity aR and the content of the input fields is completely hidden (masking), so that no personal data are recorded. The Website uses this to make you aware of technical analysis.
4. PAYMENT TERMS (50-50% AND DIGITAL PLEDGE)
4.1 Payment Schedule: project-related assignments are paid in two instalments:
Instalment I (Project Start-up Advance): 50% of the total contract fee. The start of work is conditional upon receipt of this amount.
Instalment II (Final invoice): the remaining 50% will be due at the technical delay of the project, after the adoption of the test version but before the live version.
4.2. Reservation of Ownership and Digital Lien: The website, source code and content remain the property of the Service Provider until full provision. In the event of non-payment, the Service Provider is entitled to restrict or suspend the operation of the website or to reclaim the digital assets provided (enforcement of digital lien).
4.3. Default Penalty:
If the Customer withdraws after the work has started or fails to pay the final invoice within 8 days, the 50% advance paid shall be due to the Service Provider as a penalty for non-payment for the work performed and the capacity reserved.
5. EXCLUSION OF THE RIGHT OF WITHDRAWAL
5.1 Given that the object of the Service is not a manufactured product, but a customised development tailored to the Customer, the Customer is NOT entitled to a right of withdrawal without justification of 14 days after the commencement of performance pursuant to Article 16 c) of Directive 2011/83/EU of the European Parliament and of the Council (Consumer Rights Directive) and Section 312g (2) No. 1 of the German Civil Code (Bürgerliches Gesetzbuch - BGB).
5.2 The Customer, by paying the advance payment, requests the Service Provider to start the performance immediately and acknowledges that he loses his right of withdrawal.
6. PERFORMANCE, WARRANTY AND LIMITATION OF LIABILITY
6.1 The Service Provider undertakes to prepare the website in accordance with professional standards.
6.2.Third Party Services: the Service Provider is not liable for malfunctions, data loss or algorithm changes caused by third parties (e.g. hosting providers, Microsoft, Aminos.ai, Google).
6.3 Responsibility for content: the Customer is solely responsible for the legal purity of the content (images, texts) provided by the Customer. The Service Provider shall be exempt from all copyright claims.
7. COMPLAINT HANDLING AND DISPUTES
7.1. Complaints: hello@digiosveny.hu . Deadline for response: 30 days.
7.2. Jurisdiction:
The contract is governed by German law. For consumer contracts, the relevant consumer protection provisions of the European Union shall also apply. The parties agree to submit to the jurisdiction of the District Court of Mainz and the Regional Court of Mainz, depending on their respective jurisdiction, for the settlement of disputes in accordance with the law.
7.3. Online dispute resolution:
The European Commission's online dispute settlement platform is available at https://ec.europa.eu/consumers/odr/.